Support Packages

Support Packages

Looking for that extra boost of support to get your Cobot account up and running? Need advanced, in-depth training for your team? Our support packages are the best place to start!

Each package—led by one of our Senior Support Specialists—covers key areas of Cobot as well as guidance on tailoring them to your space; including the Booking Calendar, Member Management, and more. Choose from the options listed below and find the one that best suits your needs.

Demo Call
30-45min

This personal demo session is a video call where a Customer Support Manager will walk you through our main features to help you manage your space.

Free

Book Demo Call

Half Day Getting Started Onboarding

4 hours + 30 min break (4.5 hours total)

Are you a newly opened space or just getting ready to open? Do you have a good handle on things, but want a little more time with us to help get you up and running? Details »

US$ 500

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Full Day Getting Started Onboarding

7 hours + 1 hour break (8 hours total)

The complete setup and training package! This is a full support walkthrough and we’ll help develop and implement a plan in this 8 hour session. Details »

US$ 900

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Half Day Additional Training

4 hours + 30 min break (4.5 hours total)

Do you already use Cobot but get the feeling that you’re not making the most of our features? Think that your staff would benefit from an in-depth training session? We’ll help you to build on your knowledge of Cobot’s basic functions and reach the next level of automation. Details »

US$ 500

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Full Day Additional Training

7 hours + 1 hour break (8 hours total)

This training session will walk you through the advanced features of Cobot and focus on growing your staff’s comfort and experience using Cobot. Details »

US$ 900

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  Half Day Getting Started Onboarding Full Day Getting Started Onboarding Half Day Additional Training Full Day Additional Training
 

4 hours + 30 min break (4.5 hours total)

US$ 500

7 hours + 1 hour break (8 hours total)

US$ 900

4 hours + 30 min break (4.5 hours total)

US$ 500

7 hours + 1 hour break (8 hours total)

US$ 900
Review and install key Add-ons and additional features based on your space’s needs. Included Included
Review of our API documentation Included Included
Setup of Add-ons and additional features such as payment methods Included Included
Overview of all main aspects of Cobot Included Included Included Included
No participant limit Included Included Included Included
Discuss your space's setup to ensure the call is tailored to you Included Included Included Included
Time for questions & answers Included Included Included Included
Exclusive onboarding manual Included Included Included Included
Detailed setup of key aspects such as plans & resources Included Included Included Included
Dedicated Senior Support Specialist Included Included Included Included
Adding test members Included Included

The support packages are offered remotely via video call and are offered in English.