When Do Day Passes / Booking Passes Expire?

There are a few different methods to control when and if the ability to book expires.

1. Day Passes (expire weekly or monthly)
2. Booking Credits (renew monthly)
3. Prepaid Booking Passes (no expiration)

Let's go through them step by step. Note: for all items, we will be working in section Admin Panel » Setup » Plans.

Time Passes (Expire Weekly Or Monthly)

Go to the section Plans » Time Passes. When you are setting up day passes associated with a plan, you have the option to provide a number of free passes that expire either weekly or monthly. This will be 1 week or 1 month from the purchase date of the plan.

Booking Credits (Expire Monthly)

Go to the section Plans » Bookings.

When you are setting up the bookings associated with a plan, you have the option to provide a number of free hours associated with particular resources. These expire/refill to that amount at the conclusion of each monthly billing cycle.

Note that you can also provide different amounts of credits for different resources.

Booking Passes (No Expiration)

Go to the section Plans » Bookings. An alternative to including credits with the plan purchase price, you can offer your members the option to purchase passes at a discount in this section. Note: these passes do not expire.

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